Take Charge
of Your Competitive Advantage
Get Ready to Win!
FiddleLeaf™ exists to enable you focus on your core competencies in growing your business. FiddleLeaf allows you to have access to the integrated expertise of globally outsourced human and technological power. Most Fortune 500 company have adapted, critically reallocated resources, and reaps the benefit.
FiddleLeaf is now bringing it to you.
Our Services
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Customer Experience
Omnichannel (telephonic/chat/inbound/outbound) live person customer experience
Data intake/survey
Appointment scheduling
Eligibility check
RMA processing
Claims processing
Documents workflow processing
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Accounting / Enterprise Resource Planning (ERP)
Bookkeeping
Report Generation
SQL Report
Account Payable
Account Receivable
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Technology
Full-service website engagement (design, development, go-live, maintenance)
Web/social media content generation, Search Engine Optimization (SEO)
Graphic, logo, creative design, corporate identity
Multimedia post-production
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Consulting Service
Planning to establish your own customer experience/technology center globally or locally? We provide consulting service tailored to your specific business needs. We’ll provide you in-depth, expert level understanding of requirement, commitment, resources, and deep dive for planning, implementation, deployment, transition, and maintenance
Our Approach
Empathy [ˈem-pə-thē]
At FiddeLeaf™ we practice empathy. Empathy is best described as the ability to step into another person’s shoes and to recognize, understand, and appreciate how other people or business feel.
We anchor ourselves in caring human interaction on top of being a technologically driven company. We listen to you. We tailor our solutions to your needs. We understand one-size-fits-all approach does not apply to all needs.
FiddleLeaf™ tailors solutions to best fit your business needs. We practice compassion and humanity at the heart of every interaction. We understand there is a reason why certain processes are designed to perform a certain way.
Confidentiality and Security
Your confidentiality and security are paramount. This applies to and not limited to your business trade secret, data, all your client information and interaction. We respect and comply to laws and regulations.
In addition to operate under industrial security standards, FiddleLeaf is capable in satisfying your organization’s more specialized security needs such as FIPS (Federal Information Processing Standards), HIPAA, and military-grade encryption.
About Us
FiddleLeaf is a one stop shop, United States based business, with numbers of service partners globally.
We will handle all the necessary outsourcing operational detail in the cleanest manner possible, freeing you to focus more on growing your business. Gone are the days when your business required to invest in a dedicated facility to run a globally outsourced Customer Experience/BPO/KPO Center.
Contact us.
FiddleLeaf™
Consulting & Outsourcing, LLC
2160 Barranca Parkway #1318
Irvine, CA 92606
United States of America
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